This page explains exactly what personal information BV Games collects from Pakistani players, why we collect it, who it is shared with, how long we keep it and what rights you have over it. We have written this to be clear and direct — not to confuse you with legal language.
Our Privacy Commitments
These are the concrete commitments BV Games makes to every player, regardless of which game you play or how often you deposit.
All data transmitted between your device and BV Games — login credentials, payment details, game activity and personal information — is protected by 256-bit SSL encryption. The same standard used by major Pakistani banks like HBL and UBL. Your data is never sent in plain text.
BV Games does not sell, rent or trade your personal information to third-party advertisers, data brokers or unaffiliated companies for their own marketing purposes. Your contact details will not be sold to anyone. This is not a condition — it is a hard rule with no exceptions.
BV Games players have the right to access the personal data held about them, request corrections and, in most circumstances, request deletion. These rights can be exercised by contacting BV Games support directly. Requests are processed within 30 days and are free of charge.
Identity documents submitted for KYC verification — your CNIC, passport or proof of address — are stored encrypted on access-controlled servers. They are used solely for identity verification and regulatory compliance. They are never shared for marketing purposes and never sold.
In the unlikely event of a data security incident affecting your personal information, BV Games commits to notifying affected players promptly via registered email or mobile number. We will describe what happened, what data was affected and what steps BV Games has taken to address it.
BV Games uses cookies strictly for platform functionality — keeping you logged in, remembering your display preferences and ensuring the platform loads efficiently on your device. We do not use tracking cookies to build advertising profiles or share browsing data with third-party ad networks.
This Privacy Policy applies to all BV Games players in Pakistan. By creating an account or using any BV Games service, you confirm that you have read and understood how your data is handled. If you have questions, contact support at support@bvgames.app or visit the FAQ page.
BV Games ("BV Games," "we," "our," "us") operates the online betting and gaming platform accessible at bvgames.app, including all associated mobile interfaces, games, betting markets and promotional services. For the purposes of data protection, BV Games is the data controller — meaning we determine why and how your personal data is processed.
This Privacy Policy explains BV Games' practices regarding the collection, use, storage and disclosure of personal information provided by players in Pakistan and other supported regions. It forms part of the broader agreement between you and BV Games, alongside the Terms and Conditions.
In plain terms: BV Games runs the platform. This policy tells you exactly what we do with any information you give us when you register, deposit, bet or contact us.
BV Games collects different types of information at different stages of your interaction with the platform. The categories are as follows:
Every category of data BV Games collects has a specific purpose. We do not collect information speculatively or "just in case." The purposes are:
| Data Category | Purpose |
|---|---|
| Registration data | To create and manage your BV Games account |
| KYC documents | Identity verification, age verification and regulatory compliance |
| Payment details | To process deposits, withdrawals and prevent payment fraud |
| Device and IP data | Security monitoring, fraud detection and regulatory geo-compliance |
| Usage and transaction data | Platform improvement, personalisation, bonus eligibility, dispute resolution |
| Support interaction records | Resolving queries, quality assurance, training |
| Responsible gaming settings | Enforcing limits you have set; player welfare monitoring |
BV Games processes your personal data under the following legal bases:
Your consent is not required for essential processing. BV Games does not need your permission to process data that is necessary to fulfil your account contract or to comply with legal obligations — but we do need your consent for optional marketing, and you can withdraw that consent freely.
Your registration and payment data is used to operate your BV Games account — processing logins, deposits, bets, withdrawals and support requests. This is the core of what BV Games does with your information and it is necessary for the service to work at all.
BV Games monitors account activity, transaction patterns and login behaviour to detect and prevent fraud, money laundering and other prohibited activities. This monitoring is automated in most cases and does not involve human review unless a specific flag is raised. It is a standard and necessary part of operating a financial services platform.
BV Games uses your gaming activity data — bet frequency, session duration, deposit velocity and loss patterns — to support player welfare. If BV Games detects patterns that may indicate problem gambling, our responsible gaming team may reach out proactively. Responsible gaming settings you have applied (deposit limits, self-exclusion) are enforced automatically using your account data.
Aggregated, anonymised usage data — not linked to your individual identity — is used to improve the BV Games platform. This includes understanding which features are most used, identifying technical issues and testing improvements to the user interface. Your individual gaming choices do not feed into public reporting.
Support interaction records are used to resolve your queries, review disputes and maintain quality standards. They are retained for a period consistent with regulatory requirements and our operational needs, as described in Section 9.
BV Games shares personal data with third parties only in the following limited circumstances:
BV Games does not share your personal data with third-party advertisers, data brokers or unaffiliated marketing companies. Your information is not sold under any circumstances.
BV Games takes the security of payment information extremely seriously, given that the platform handles PKR transactions for hundreds of thousands of Pakistani players.
BV Games stores the minimum payment information required to process transactions and meet regulatory obligations. For mobile wallets (Easypaisa, JazzCash, NayaPay, SadaPay), only the account identifier (mobile number) associated with your BV Games account is stored. For bank transfers (IBFT), your bank account number and bank name are retained to verify withdrawal destinations. Full credit or debit card numbers are never stored by BV Games — card tokenisation is handled entirely by the payment processor.
BV Games is legally required to monitor transactions for patterns consistent with money laundering or financial crime. This monitoring is automated and operates on aggregated transaction data rather than reviewing individual bets in real time. Where suspicious activity is flagged, BV Games' compliance team reviews the matter and reports to the relevant authority as required by law. Players will be notified if their account is suspended pending an AML investigation, except where notification would prejudice a criminal investigation.
BV Games uses cookies — small data files stored on your device — and similar technologies to operate the platform. The cookies used are categorised as follows:
| Cookie Type | Purpose | Can You Disable? |
|---|---|---|
| Essential / Functional | Keeping you logged in, maintaining your session and remembering language preferences | No — these are required for the platform to function |
| Security | Detecting unusual login behaviour and preventing CSRF attacks | No — these protect your account |
| Performance / Analytics | Anonymised platform usage data to improve BV Games (page load times, error rates) | Yes — via cookie settings in your browser |
| Preference | Remembering display settings and responsible gaming reminder preferences | Yes — disabling may affect your experience |
BV Games does not use third-party advertising cookies or retargeting pixels that track your behaviour across other websites. The analytics data collected is processed in anonymised, aggregated form and is not linked to your individual BV Games identity.
You can manage cookie settings through your browser preferences. Note that disabling essential cookies will prevent the BV Games platform from functioning correctly.
BV Games retains personal data for as long as is necessary to fulfil the purposes described in this policy and to comply with legal obligations. The specific retention periods are:
Note on regulatory retention: Some data — particularly KYC documents and financial transaction records — must be retained for specific minimum periods regardless of your account status. BV Games cannot delete this data earlier, even on request, because doing so would breach regulatory obligations. We will always explain this clearly if your deletion request relates to data in these categories.
BV Games implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include:
All data in transit between your device and BV Games servers is encrypted using industry-standard TLS 1.3 protocols. This ensures that even if network traffic were intercepted, it could not be read.
Passwords are stored as salted cryptographic hashes — never in plain text. KYC documents are stored in encrypted form on access-controlled servers with strict role-based access policies limiting which BV Games team members can view them.
BV Games offers two-factor authentication (2FA) on all accounts. We strongly encourage all players — particularly those with high-value balances — to enable 2FA in their account security settings.
BV Games conducts regular third-party security audits and penetration testing of its infrastructure. Identified vulnerabilities are addressed under a defined remediation timeline proportional to their severity.
Access to personal data is restricted to BV Games staff who require it to perform their job functions. Access is logged and audited. Staff handling personal data receive mandatory data protection training.
As a BV Games player in Pakistan, you have the following rights in relation to your personal data. To exercise any of these rights, contact BV Games support with your registered email address and account details. BV Games will respond within 30 days.
You can request a copy of the personal data BV Games holds about you. BV Games will provide this in a readable format within 30 days of your request, free of charge.
If any personal data BV Games holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Contact support with the correct information and we will update your account.
You may request deletion of your personal data. BV Games will comply where data retention is not required by law. Some data — transaction records and KYC documents — must be retained for regulatory periods and cannot be deleted on request. BV Games will clearly explain which data can and cannot be deleted.
In certain circumstances, you may ask BV Games to restrict how your data is used — for example while a dispute is being resolved — without requiring full deletion.
You can request that BV Games provide your personal data in a commonly used, machine-readable format so that you can transfer it to another service provider if you choose.
You may object to BV Games processing your data based on legitimate interests — for example, if you believe a particular processing activity is disproportionate to its purpose. BV Games will review and respond to objections on a case-by-case basis.
BV Games services are strictly for adults aged 18 and over. BV Games does not knowingly collect personal data from anyone under the age of 18. If BV Games discovers that personal data has been collected from an underage individual, the account will be closed immediately, all funds returned to the verified payment source and all personal data deleted as promptly as regulatory obligations allow.
If you are a parent or guardian and believe that a child has created a BV Games account without your knowledge, contact BV Games support immediately with the account details you are aware of. We will investigate and act within 24 hours.
BV Games strongly recommends that parents and guardians use parental control software to restrict access to online betting and gaming platforms on devices accessible to children.
BV Games may send you promotional emails and SMS notifications about new games, promotions, bonuses and BV Games VIP Club rewards. This is done only with your consent, which is sought during registration or at the point of any specific opt-in.
You can withdraw your marketing consent at any time, at no cost and without affecting your ability to use BV Games. To opt out:
Opting out of marketing does not affect transactional communications — notifications about your deposits, withdrawals, bet settlements, account security and responsible gaming tools will continue as these are necessary for account management.
BV Games reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features or applicable laws. When material changes are made, BV Games will notify registered players via their registered email address or via an in-platform notification at login.
The updated Privacy Policy will show a revised "Last Updated" date at the top of this page. Continued use of BV Games following the effective date of an update constitutes acceptance of the revised policy. If you do not agree with any change, you should stop using BV Games and request account closure before the revised policy takes effect.
This policy was last reviewed in June 2025. BV Games recommends bookmarking this page and checking it periodically, particularly around major platform updates or changes to Pakistani data protection law.
If you have any questions, concerns or requests related to this Privacy Policy or how BV Games handles your personal data, please contact the BV Games privacy team directly:
BV Games commits to acknowledging all privacy-related requests within 72 hours and resolving them within 30 days. Complex requests may take longer; BV Games will notify you if additional time is required and explain the reason for the delay.
Play With Confidence
Now that you know exactly how BV Games protects your personal information, register in under a minute and start playing your favourite games — cricket betting, Teen Patti, crash games and more — all in PKR.
18+ only · Responsible Gaming · FAQ